Services

ICU (Sr Marile Lombard

Panorama Veterinary Clinic & Specialist Centre’s Quality Standards

You can rest assured if your pet is in hospital that he/she is receiving the highest standard of care in our specially designed Animal Hospital and Intensive Care Unit. Our hospital cages have been specially imported from Shor-line USA. These special animal cages are stainless steel which makes them safe and easy to keep clean and hygienic. Our dog ward has sound-proof doors to minimize noise in the hospital and so reduce the stress levels of your pets in the hospital.

The on-site laboratory means you can get blood and urine results during consultation and do not have to wait for a follow up consultation. We have a dedicated surgical theatre suite which includes two fully equipped and staffed theatres and a prep-room for pre-operative examinations. We have a separate Isolation Unit and follow proper disinfection protocols. We have a separate Intensive Care Unit which is constantly monitored by the vets and nurses.

Our separate cat ward offers a quieter, relaxed environment away from the dogs. We have access to MRI and CT scan as an adjunct diagnostic tool should your pet need them as well as on-site ultrasound, endoscopy and arthroscopy performed by qualified staff. Dr Gray is currently the only specialist veterinarian in the Western Cape performing Total Hip Replacements on dogs. Panorama Veterinary Clinic & Specialist Centre continually strives to provide the highest quality of service and health care for your pet and we will keep you informed as to any procedures and treatments your pet requires.

To ensure a continuous high quality of service, please take a few moments to fill out our Client Satisfaction Survey form and let us know how we are doing. We appreciate and take note of your feedback. Please hand completed form to one of our friendly reception staff or fax form to (021) 939-9941.

For patient finance click here to download a brochure from First Health Finance.

At Panorama Veterinary Clinic & Specialist Centre, we recognize that your cats are very different to dogs. The medical and surgical management that cats require differs considerably from other species. Cats can also be very distressed by visits to the Veterinary Clinic as they do not like circumstances that are beyond their control. The presence of lots of barking dogs probably adds to the stress. We have therefore opened the first Cats Only clinic in South Africa. To minimize the stress of visits to the veterinarian, the clinic has a separate entrance and reception area for cats only.

Separate consulting rooms and a cat-only ward minimize any contact with other species (the intensive care unit and operating theatres still handle both dogs and cats). You can choose which of our veterinarians you would prefer to see in the cat clinic so please phone and make an appointment with one of our receptionists.